Internal migration QA

Browse the new site build as migration pages come online.

This preview route organizes every HubSpot inventory item by migration decision so we can review scope, compare old URLs to new routes, and click into implemented pages as soon as they exist.

Open homepage Open old site

106Total inventory items reviewed

61Distinct pieces to migrate

39Items merged into canonical pages

6Draft or test items retired

Implementation progress

57 routes are available to click right now.

Today that means the homepage is live in the new app. As we build blog pages, release notes, and resource pages, they will automatically become browseable from this hub.

migrate

Distinct content to build

61 items

Landing pagePlanned

Manager Training - Agent Onboarding, Dashboard & Reporting

migrate

Inventory status: Published
New route: /get-started-as-manager-manager-training

Keep as distinct training resource

New page not built yetOpen old page

Landing pagePlanned

Admin Training - Branding, Setup & User Management

migrate

Inventory status: Published
New route: /getting-started-as-admin-setup-training

Keep as distinct training resource

New page not built yetOpen old page

Landing pagePlanned

How to Configure Microsoft Teams Presence Sync

migrate

Inventory status: Published
New route: /enable-teams-presence-sync-for-agents-step-by-step-guide

Keep as distinct implementation guide

New page not built yetOpen old page

Landing pagePlanned

AI Chat Onboarding - Admin & User Role Steps

migrate

Inventory status: Published
New route: /onboarding-the-ai-chat-service

Keep as distinct onboarding resource

New page not built yetOpen old page

Landing pagePlanned

Get Started as an End User

migrate

Inventory status: Published
New route: /get-started-as-end-user

Keep as distinct training resource

New page not built yetOpen old page

Landing pagePlanned

Terms of Use

migrate

Inventory status: Published
New route: /terms-of-use

Keep as required legal page

New page not built yetOpen old page

Landing pagePlanned

Install AI Chat For Microsoft Teams

migrate

Inventory status: Published
New route: /how-to-install-quick2chat-on-ms-teams

Keep as distinct install guide

New page not built yetOpen old page

Landing pagePlanned

Frequently Asked Questions

migrate

Inventory status: Published
New route: /faqs

Keep as distinct FAQ resource

New page not built yetOpen old page

Landing pagePlanned

Integrate with KnowledgeWave

migrate

Inventory status: Published
New route: /integrate-with-knowledgewave

Keep as distinct partner/integration page

New page not built yetOpen old page

Landing pageImplemented

Web Chat Client Features

migrate

Inventory status: Published
New route: /custom-ai-help-desk-web-chat-client

Keep as distinct feature/resource page

57 routes are available to click right now.

Distinct content to build

Manager Training - Agent Onboarding, Dashboard & Reporting

Admin Training - Branding, Setup & User Management

How to Configure Microsoft Teams Presence Sync

AI Chat Onboarding - Admin & User Role Steps

Get Started as an End User

Terms of Use

Install AI Chat For Microsoft Teams

Frequently Asked Questions

Integrate with KnowledgeWave

Web Chat Client Features

Custom Reporting and Applications

Improve AI Performance with Real-Time Feedback, Reporting, and Tools

Organize Chat Services With Help Center Dashboard

VIP Chat Routing Based on Employee Information

How to Build a Chat Based Self Service Platform

Integrate Azure Open AI Chat With Microsoft Teams

Release Notes - June 15

Release Notes - May 28

Release Notes - May 15

Release Notes - May 7

Release Notes - April 23

Release Notes - April 8, 2026

Release Notes - April 16

Release Notes - February 6th, 2026: Ticket Resolution, Teams Presence Improvements, and Mobile Chat Access

Release Notes - January 29th, 2026: AI Guest Context, Time-to-Answer Reporting, and Share & Publish Enhancements

Release Notes - January 22nd, 2026: AI Chat Reliability, Secure Image Sharing, and Conference Room Enhancements

Release Notes - January 7th 2026: QuickChat UI Improvements, AI Chat Reliability, and Agent Productivity Enhancements

Release Notes - December 1st 2025: Explore Tab Guest Visibility and Ticket Change History Foundation

Release Notes - November 24th 2025: Mobile UI Simplification and Comment System Enhancements

Release Notes - November 20th 2025 - Agent Ticket Visibility, Explore Tab Improvements, and Messaging Reliability

Release Notes - November 14th 2025 - Teams Tabs Improvements, Agent Dashboard Enhancements, and Notification Visibility

Release Notes - November 11th 2025: Teams Tabs Integration, Marketplace Updates, and Ticketing Enhancements

Release Notes - October 24th 2025: Ticket File Attachments, Workflow Events, and Taxonomy Stability Enhancements

October 22nd 2025 - Release Notes: Ticket Sorting & Filtering, Enhanced Email Templates, Connect to Agent Improvements, and Reporting Update

October 16th 2025 - Release Notes: Ticketing UI Enhancements, Email and Enhanced Email Delivery Options, and Agent Web Client Integration Updates

October 9th 2025 - Release Notes: Email Template Workflow Task, Ticketing UI Improvements, and Workflow Event Documentation Updates

September 18th 2025 - Release Notes: SolarWinds Importer Enhancements, Chat Session Management, and Manager Active Chats Updates

Data Security for Deployments

September 11th 2025 - Release Notes: Manager Dashboard Enhancements, SolarWinds Ticketing Updates, and Teams Presence Controls

September 5th 2025 - Build 3328 Release Notes: QuickChats Metadata, MCP for Microsoft Azure DevOps, and MCP for SolarWinds Ticketing

August 27th 2025 - Build 3293 Release Notes: Priority-Based Agent Lists, Escalation Enhancements, QuickChats Copy AI Responses, FAQs Integration, and Teams UI Improvements

August 14th 2025 - Build 3240 Release Notes: MCP Server Integration, Unified Knowledge Base Search, QuickChats Enhancements, and Teams Dashboard Improvements

August 8th 2025 - Build 3222 Release Notes: Prompt Playground UI Improvements, Workflow Enhancements, Duplicate Session Handling, and Agent Routing Reliability

August 7th 2025 - Build 3217 Release Notes: AI Chatbot Prompt Library, Chat Session UI Improvements, SolarWinds FAQ Importer, and Workflow Enhancements

Microsoft Teams - App Installation Tracking and Adoption Dashboard

July 30th 2025 - Build 3192 Release Notes: Teams Presence Integration, Teams App Adoption Tracking, SolarWinds FAQ API, and Option Selector Enhancements

Press - New Partnership Between Instant Technologies & KnowledgeWave Brings On-Demand Training to Microsoft Teams

2 Min Video: Have our AI service create social media posts - based on AI prompt stored in the prompt library

July 23rd 2025 - Build 3177 Release Notes: Public View Logic, MCP Services Integration, Enhanced Email Handling, Chat Pipeline Improvements, and Chat Bubble UI Update

Instant Chime V5 Achieves Microsoft 365 Certification, Validating Commitment to Security, Compliance, and Customer Trust

July 15th 2025 - Build 3154 Release Notes: Prompt UI Upgrade, AI Feedback Display, InvGate Metadata API, and Reporting Improvements

July 10th 2025 - Build 3143 Release Notes: Service-Now File Attachments, CSP Security Compliance, Chat Recovery, AI Behavior Fixes, and Reporting Optimization

July 2nd 2025 - Build 3126 Release Notes: Report Caching, AI Feedback Expansion, Validation Improvements, Outlook Fixes, and Translation Handling

Improving Web Security with Enhanced Headers and CSP Policy Management

Enhanced Support Management with Our New Integrated Ticketing System

June 24th 2025 - Build 3106 Release Notes: Comment Enhancements, Ticketing Expansion, Manager Dashboard Updates, and Secure Authentication Support

June 5th 2025 - Build 3040 Release Notes: Reporting Dashboard, Email Pipeline Upgrades, AI Feedback Improvements, and Concurrency Controls

Maximize InvGate Ticketing Integration To Solve Employee Problems

May 28th 2025 - Build 3005 Release Notes: AI Feedback Ratings, New AI Dashboard, Reporting Enhancements, and More

Optimize Service Desk Agents With AI Assist

Fine-Tuning AI Interactions: The Power of the AI Prompt Test Sandbox

Merge into canonical pages

Privacy Policy

Request a Live Demo

Support Contact Us

Human Handoff - Route Chats to Agents

Microsoft Teams bot to answer employee questions

Microsoft Teams App for Automated Service Desk

AI-Powered Microsoft Teams Support Bot

Microsoft Teams AI Assistant for HR and Onboarding

Microsoft Teams Automation for Internal Requests

Microsoft Teams AI Assistant for Searchable Knowledge Base

Self-Service IT Support Chatbot for Microsoft Teams

Microsoft Teams Integration with AI-Powered Knowledge Base

AI Assistant in Microsoft Teams for Employee Self-Service

Automate Self-Service Requests in Microsoft Teams with AI

Microsoft Teams Bot That Answers FAQs from Knowledge Base

Microsoft Teams Virtual Assistant for Knowledge Management