August 14th 2025 – Build 3240 Release Notes: MCP Server Integration, Unified Knowledge Base Search, QuickChats Enhancements, and Teams Dashboard Improvements

We’re introducing powerful new integration capabilities, smarter knowledge base management, a refreshed QuickChats experience, and a cleaner Teams Install Dashboard.

Let’s dive into what’s new:

Overview

• MCP Server Integration – Built-in MCP Server with secure API key authentication and tenant-specific endpoints, plus an initial HubSpot integration.

• Unified Knowledge Base Search – Single searchable view for all FAQs and KB entries with advanced filtering.

• QuickChats Enhancements – Redesigned interface, pipeline name display, and improved navigation.

• Teams Install Dashboard Improvements – Cleaner results with zero-value tenants removed.

MCP Server Integration

We’ve added a new built-in MCP Server feature that allows Chime to act as a secure integration hub for AI tools and external systems.

What’s New:

• Dedicated MCP Server endpoint for each tenant.

• API key–based authentication to control access.

• Display of registered tools available through the MCP Server.

• Basic HubSpot module for initial integration testing.

Why It’s Useful:
Makes it easier to connect Chime to other platforms and AI workflows while ensuring that access remains controlled and secure.

Unified Knowledge Base Search

Finding the right FAQ or KB entry is now faster and simpler with a single, unified search view.

What’s New:

• Combined datagrid for all KB item types: custom FAQs, file-based FAQs, and scraped web page FAQs.

• Tag-based autocomplete for quick filtering.

• Search by keyword, language, or type.

• Full sorting and filtering options included.

Why It’s Useful:
Saves time by letting you search, filter, and sort across your entire knowledge base from one place.

QuickChats Enhancements

QuickChats has been refreshed with a cleaner, more functional design.

What’s New:

• Pipeline name displayed directly in the chat UI.

• Collapsible sidebar for better navigation.

• Updated menu location under the AI dropdown in the Manager Dashboard.

• Added ChimeV5.QuickChats to Admin → Features.

Why It’s Useful:
Provides a more organized and efficient way to manage and interact with QuickChats.

Teams Install Dashboard Improvements

We’ve made the Teams Install Dashboard more readable and focused.

What’s New:

• Removed tenants with zero-value entries from the view.

Why It’s Useful:
Reduces clutter and makes multi-tenant dashboards easier to scan.