Trusted answers, instantly
Turn your approved knowledge into clear, source-backed answers employees can use with confidence.
Learn more✦ Microsoft 365 certified · Built for enterprise
AI Chat Service for IT, Sales and HR Integrated with Microsoft Teams
AI chat service to index files, search FAQs, route to agents, and connect with your ticketing application
49 secaverage first response
4.8/5employee satisfaction
Microsoft 365native experience
24/7always-on support
One service experience
Less waiting for employees. Less repetition for support teams.
Instant Tech brings AI answers, expert handoff, and operational insight into a single service layer.
Human help at the right moment
Route complex requests to the right team with the full conversation and context already attached.
Learn moreSupport you can measure
See resolution rates, recurring questions, and service gaps in one practical reporting view.
Learn moreHow it works
Connect the knowledge you have to the people who need it.
Instant Chime meets employees in Teams, retrieves governed answers, and brings in your service teams only when their expertise matters.
- Works inside Microsoft Teams
- Grounds answers in approved content
- Keeps people in control of escalation
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↓Employee questionMicrosoft Teams
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Instant ChimeUnderstand · retrieve · respond
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▤KnowledgeVerified answer
↗Service teamContextual handoff
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