The new Teams Install Tracking Dashboard introduces enhanced visibility into Teams app adoption, powered by the ChimeV5.TeamsAddressBook feature. This integration allows administrators to quickly access user-level installation and activity data directly from the dashboard, creating a complete view of tenant-wide Teams engagement.
Key Features
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Comprehensive Installation Tracking:
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Every Teams app install is now captured with user and tenant details, including:
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User name and email
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Install date and status
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Last active date in Teams chat with the bot
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Tenant-Level Dashboard:
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Located in Admin → Chime Advanced → Teams Install Dashboard, this view shows:
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New installs and all-time installs
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Users active in the last day and last month
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Recent new users with name, email, and Teams install date
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A link to the Teams Address Book for a full user list with last active dates and date range filters
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Historical Data Reconstruction:
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Use existing chat session logs to retroactively identify installs and activity. This also attempts to fill in missing data by recognizing guest users who previously used Teams for chats.
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Adoption Trends and Reporting:
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Track installation and engagement trends to support adoption initiatives and better understand user activity within your tenant.
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- Teams Address Book:
- View all Teams users with their name, email, address, install date/time, and last active date/time. Includes advanced options like date range selection, searching, column sorting, and a “show all” view for complete tenant visibility.
Why It’s Useful
The Teams Install Tracking Dashboard makes it easier to:
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Measure how widely the Teams app is deployed in your tenant
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Identify active and inactive users for adoption campaigns
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Reconstruct and maintain accurate installation history
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Make data-driven decisions to improve Teams engagement
With these insights, organizations can optimize Teams app usage and drive adoption using clear, actionable data.