The new Teams Install Tracking Dashboard introduces enhanced visibility into Teams app adoption, powered by the ChimeV5.TeamsAddressBook feature. This integration allows administrators to quickly access user-level installation and activity data directly from the dashboard, creating a complete view of tenant-wide Teams engagement.
Comprehensive Installation Tracking:
Every Teams app install is now captured with user and tenant details, including:
User name and email
Install date and status
Last active date in Teams chat with the bot
Tenant-Level Dashboard:
Located in Admin → Chime Advanced → Teams Install Dashboard, this view shows:
New installs and all-time installs
Users active in the last day and last month
Recent new users with name, email, and Teams install date
A link to the Teams Address Book for a full user list with last active dates and date range filters
Historical Data Reconstruction:
Use existing chat session logs to retroactively identify installs and activity. This also attempts to fill in missing data by recognizing guest users who previously used Teams for chats.
Adoption Trends and Reporting:
Track installation and engagement trends to support adoption initiatives and better understand user activity within your tenant.
The Teams Install Tracking Dashboard makes it easier to:
Measure how widely the Teams app is deployed in your tenant
Identify active and inactive users for adoption campaigns
Reconstruct and maintain accurate installation history
Make data-driven decisions to improve Teams engagement
With these insights, organizations can optimize Teams app usage and drive adoption using clear, actionable data.